I believe the role of a Loan Officer is to guide every client through the complete mortgage process, taking the time to make sure they understand every step of the loan process. This is why I prefer the job title of “Mortgage Advisor”. Over time most people build a team of advisors including an accountant, a financial planner and attorneys. Why wouldn’t you have a mortgage advisor? As a mortgage advisor I often work with a client for up to two years before I even do a mortgage for them. Over this time we will spend time reviewing credit, setting possible purchase goals or reviewing current mortgage terms. The idea is that you will always have a trusted advisor at your side for all your real estate questions and concerns. As a mortgage advisor I take pride in knowing I have helped my clients make tough decisions, save money and alleviated the pressures of a difficult process.
Committed to ongoing training:
A wide variety of continuing training helps me deliver high quality services to my customers and clients. The mortgage industry is changing daily and it is important that you have an advisor that is committed to continuing education.
Dedicated to your needs:
Because mortgage transactions don't stick to regular business hours, I am available seven days a week, often coming in early and staying late as necessary to get the job done. I always return my customers phone calls promptly; I always do what I say I am going to do! Sounds so simple but these are two of the biggest complaints I get regarding the mortgage industry
Prior Experience:
I am committed to raising the bar in customer service. This comes as no surprise to those who know my prior experience. My prior business experience includes twelve years in the restaurant industry, much of the experience coming as owner/proprietor of Sweet Dreams Cafe in Madison, New Jersey.
